How to begin

The process begins with a request through this website. Ana María then replies to confirm availability for the in-person appointment.

  1. 01

    Send your request

    Use the form on this website and briefly state the reason without sharing detailed clinical information.

  2. 02

    Free 60-minute first consultation

    Ana María will reply to confirm availability for the in-person appointment.

  3. 03

    An individually agreed continuation

    Next steps are considered individually, calmly and without a preset journey.

Frequently asked questions

Clear answers about requests, in-person sessions and the information you should share.

How do I request the free first consultation?

You can request it through the form on this website. The first consultation lasts 60 minutes and is free. Ana María will reply to confirm availability and arrange the appointment; it is not an automatic booking.

Does the request automatically confirm the appointment?

No. The form sends a request. Ana María will contact you to confirm availability and arrange the appointment.

Where do sessions take place?

Sessions take place in person at Gobela Kalea, 21, 4.ª dcha., Areeta / Las Arenas, Getxo, by appointment.

Does she offer individual and couples therapy?

Yes. The verified services are individual therapy and couples therapy, in person and by appointment.

How can I change or cancel an appointment?

If you need to change or cancel an appointment, please give at least 48 hours’ notice whenever possible. You can do so via WhatsApp +34 687 249 437 or by email at anafernandezgrande@gmail.com.

What information should I send in the form?

Include your name, a way to contact you and a brief reason. Do not send diagnoses, medical histories or detailed clinical information.

Can I use the form for an emergency?

No. The form and WhatsApp are not emergency services. In an emergency, contact the appropriate emergency services.

A brief, protected request

You do not need to share detailed clinical information in the form. A brief reason is enough; sending it does not automatically confirm an appointment.

In-person psychological care · By appointment